Passenger Name Change – IRCTC

IRCTC - Passenger Name Change
IRCTC – Passenger Name Change

This post is about IRCTC – Passenger Name Change Rule. Confirmed tickets can be transferred to blood relations, i.e, father, mother, son, daughter, brother, sister, husband and wife.

Recently, I had to transfer a confirmed ticket from my sisters name to my fathers name. I knew about this rule that tickets can be transferred between blood relations. So I set out on the journey. As per the rule, the ticket can be transferred to any of the following relation, father, mother, brother, sister, son, daughter, husband or wife. Not everyone is aware of this rule, not even the railway employees. When I asked about the IRCTC – Passenger Name Change rule to one of the employees, he scolded me and said it wasn’t possible.

 

The IRCTC website doesn’t tell about the process. Although its not a very long process, if you don’t know about it, you can end up making multiple trips to the railway station. Here are the two official links which briefly talk about the Passenger Name Change process, but they don’t contain enough information. www.indianrail.gov.in  www.irctc.co.in

The change if name or transfer of ticket cannot be done online. You have to complete the whole process at the nearest railway station/railway reservation office.

You would also need a few documents for the whole process to be smooth and completed in a matter of minutes. And some planning of course.

Documents needed

  1. Original E-Ticket/I-Ticket
  2. Letter from the original traveller mentioning the intent and other details like PNR number, train number and relation to the person who will be traveling instead.
  3. Original ID proof of the 1st traveller.
  4. Original ID proof of the 2nd traveller.
  5. Original Document which proves the relationship of both.
  6. 2 copies of each of the above documents. (You would need 1, but just to be safe)

With all these documents, you will need to go to the nearest Railway Reservation Office at least 24 hours before the scheduled departure of the train. I was very very lucky, to get it done just before the 24 hour window was over. Thanks to the helpful staff of Indian Railways.

Note: Check all your documents properly. Name, Age and other details should match on the ticket and on the proofs that you are going to present. If they don’t match, your request might be rejected.

Process (In Bangalore City Railway Station, but should be similar elsewhere also)

  1. Take all your documents and go the the Deputy Station master. He will verify all the documents. If satisfied with everything, he will put his seal and signature on your application. He will ask you to go the the Station Master.
  2. The Station Master will again verify your documents and check if they are in order. You will get another seal and signature on your application.
  3. Take the application to the Chief Reservation Supervisor, who will verify your documents yet again. Once he is happy, he will directly make the change of name on his computer for the given PNR. Also, he will strike out the old name and enter the new name on the ticket/e-slip itself, and put his seal and signature.

With this ticket you can proceed with your journey. The whole process shouldn’t take more than an hour if you plan properly.

  1. Try to submit your request 48 hours before the scheduled departure, just in case you are asked to provide more proofs/documents or clarifications. For me, there was a difference in the age of the 1st traveller on the ticket and on the proof that I had submitted. Although my application was accepted, but it wasn’t that easy to convince them that I wasn’t a tout. Also, I went once to the station 2 days before, and found that the Station Master was on leave, and that nothing could be done that day.
  2. Plan to visit the station at a time where you are most likely to find all the 3 persons in office. The Dy. Station Master, Station Master and the Chief Reservation Supervisor are mostly out of their offices, doing rounds of the station. So, may be you will have to take their phone number from their offices, and call them on their mobile if you have been waiting for a very long time.
  3. Passenger Name Change can be done for any train and any class of ticket.
  4. The application need not be submitted in person. Neither of the travelers are required to be present. A third person can get all the required documents, and complete the formalities.